Hygiene First and foremost is our commitment to hygiene including in very specific situations During the COVID 19 pandemic for example we have been making a major contribution towards containing the resulting community health risks by leveraging our capabilities as the world market leader for con nection free sanitary units Production Our own production operations are an important pillar of our business We manufacture recycle and refurbish our long life and sustainable products in house The Products Services pillar is focused on three action areas in which we manage and monitor sustainability challenges and goals in our operative core business Products Services Research Development The Research Development department is our in novation driver Working closely with all relevant operating units the R D team optimizes existing products and services and develops pioneering new solutions for the future Regular service intervals ensure a high standard of quality 11 359 738 service runs 13 SUSTAINABILITY SHORT REPORT 2022 TOI TOI DIXI GROUP

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